Experts in Senior Living Management
When searching for a senior living and assisted living management company, be selective.
With the senior living management and operational expertise offered by the team at 12 Oaks Senior Living, your community will be in good hands.
12 Oaks Senior Living is a full-service senior living company that provides third-party senior living management and consulting services to communities. Based in Dallas, Texas, 12 Oaks operates Independent Living, Assisted Living and Memory Care communities.
Along with providing exceptional service to ownership, our guiding philosophy is to help seniors thrive in our community.
Meet Our Team
ADAM BECHTOLD
Regional Vice President
Operations
Adam was promoted from the Executive Director of The Broadmoor Independent Living and Heatheridge Assisted Living in Tulsa, Oklahoma to Regional Vice President. He brings with him a wealth of experience and knowledge being in the Senior Living industry for 10 plus years. Adam is also a licensed nurse with over 15 years of experience in the medical field.
During his tenure with 12 Oaks Senior Living, Adam has proven to be an asset in many areas including the transition of the four Tulsa area communities in April 2022. Adam has had a successful track record of maintaining zero deficiency surveys from the State Health Department. His personal philosophy is “Treat others the way you would want to be treated”.
Adam and his wife, Mary, have been married for 20 years and have two amazing daughters, Mackenzie and Morgan. In his free time Adam can be found on the lake fishing or spending time with his family either on the softball fields or serving at their church. Adam also serves as a volunteer for the Salvation Army.
TERESE CORBIN RN, BSN
Vice President
Clinical
With an extensive 25-year career in healthcare and senior housing clinical leadership roles, Terese brings valuable risk management experience and competencies to our team. With 12 Oaks Senior Living’s heightened focus on care and compliance, the addition of Terese in this senior-level position greatly strengthens our ability to provide strategic oversight and enhanced care protocols for all our communities.
Prior to joining our team, Terese worked as executive director for a large assisted living and memory care community in Dallas. Previously, she worked for a post-acute healthcare company, Oasis Healthcare, where she served as regional reimbursement specialist and director of risk management. Her background also includes regional work as a consultant and compliance officer.
Terese holds a bachelor’s degree in nursing from Indiana State University and a master’s in jurisprudence with a certification in health law, policy and management from Texas A&M University. She is also an Army combat veteran serving 16 years as an accounting specialist and nurse.
RICHARD K. BLAYLOCK
Chief Executive Officer
Dick Blaylock, Chief Executive Officer for 12 Oaks Senior Living, brings with him a wealth of knowledge and experience regarding all aspects of real estate development, construction and community management. In his role as CEO, he leads the 12 Oaks Executive Team, Leadership Team and Business Development Committee. He has been active in senior living since 1987, when he joined his father, Charles Blaylock, at 12 Oaks Retirement Villages to pursue senior living development opportunities and lead the marketing and real estate management functions.
In 1992, he and Charles Blaylock formed 12 Oaks Management Services, Inc., now known as 12 Oaks Senior Living, to provide development, construction and management services for 12 Oaks Retirement Villages and other senior living communities.
Prior to joining 12 Oaks, he served as a commercial real estate broker associated with Sherwood Blount and Company, Realtors. Mr. Blaylock received a bachelor’s degree in Business Administration with Certificates of Real Estate and Real Estate Finance and Mortgage Banking from Southern Methodist University in 1981.
EILLEEN ALDRIDGE
Vice President
12 Oaks Solutions
Eilleen has more than 20 years of management, operations and team-building experience in her various roles during her career at 12 Oaks Senior Living. As Vice President of 12 Oaks Solutions, Eilleen is responsible for managing a team of consultants and setting the strategic direction for the division.
As a consultant for 12 Oaks Solutions, she used her experience and expertise to support property management operations in the areas of sales, marketing, leasing, CRM training and sales support, and worked with communities and third-party experts in producing marketing materials that included print and social media. She specialized in the 12 Oaks’ trademarked Symphony of Life® Memory Care programming, Sherpa CRM utilization, prospect-centered sales training, and property operations.
Eilleen joined 12 Oaks in 1999 in the role of activities assistant at Caruth Haven Court, quickly advancing and successfully taking on leadership roles at various 12 Oaks-managed communities. She served as a marketing director and an Executive Director for assisted living and memory care communities before joining the Solutions team, where she has had the opportunity to transition several communities and help build and strengthen teams. Eilleen has demonstrated success with increasing census to capacity, ensuring profitability and reputation management. Eilleen is a certified assisted living manager and has a certification from The University of Texas at Arlington in gerontology.
GREG PUKLICZ, CMA®
President
As President, Greg focuses, directs and coordinates all aspects of 12 Oaks’ strategic mission to thoughtfully grow and curate our platform as an exceptional regional operator of senior living communities. With his character and skills, including over 30 years of diversified financial, operational, development and executive management experience, he is well-positioned to lead 12 Oaks into the future.
Greg joined 12 Oaks in 2018 as the company’s Chief Financial Officer.
His responsibilities included oversight of finance, accounting, legal, IT, business development and risk management.
He previously served as Executive Vice President & CFO for Exxir Capital LLC, an urban infill developer based in Dallas, Texas, and before, as the Senior Vice President Finance & CFO for Mady Development Corporation, a diversified development and contracting company for 25 years.
With executive experience in acquisitions, financing, community management, real estate development and construction, Greg has directed and managed projects throughout Texas, Florida, Chicago, Croatia and Ontario – notably in retail, multifamily, single-family subdivision and housing, office, high-rise and mid-rise condo, complex mixed-use projects and senior living.
Greg studied at , where he majored in Commerce and Economics (1984). Additionally, he is a Certified Management Accountant (CMA®), achieving certification from the Society of Management Accountants of Ontario in 1992.
REX JONES
HR Director
A true expert with over 30 years in human relations, Rex leads all HR activities at 12 Oaks Senior Living including payroll, compensation/ benefits, employee relations, talent acquisition/onboarding, and leadership development.
Prior to joining 12 Oaks Senior Living, Rex operated his own independent HR Consulting company, On-Demand HR, after working for a variety of larger organizations.
His prior experience includes more than 20 years with consumer product giant Kimberly-Clark Corporation in a multitude of roles supporting a variety of business groups, three years with Energy Future Holdings leading the HR department, and two years with Deluxe Corporation supporting six business units spanning the U.S. and Canada.
In those roles, Rex established himself as a strong business partner, ensuring human resource practices delivered results in support of organizational objectives.
Rex has a Bachelor of Business Administration in Human Resources/Labor Relations from the University of Iowa as well as a Master of Arts in Human Resources from the University of Alabama. He is a member of the Society for Human Resource Management and DallasHR.
AARON CATOE, MAOL
Senior Vice President of Operations
Aaron Catoe, Senior Vice President of Operations, brings over 24 years of senior housing experience in the areas of operations, leasing, marketing, leadership and staff development to 12 Oaks Senior Living. Aaron’s responsibilities are comprised of oversight for the 12 Oaks portfolio in the areas of operations, leasing and marketing initiatives, and shared responsibilities for community leadership and the Regional Vice Presidents’ personal and professional development.
Aaron previously served as Regional Vice President of Operations for 12 Oaks, Regional Director of Sales and Marketing for a national Senior Housing Operator, and a Sales Specialist for the same operator. In addition, he has served in community roles providing firsthand experience of Independent Living, Assisted Living, and Memory Care environments. A career ascent rooted within the leasing and marketing framework and combined with training in staff development, exposure to multiple markets, and leadership expertise produces rare perspectives to struggling, start-up and stabilized assets alike.
Aaron studied at Stephen F. Austin State University, where he majored in both Gerontology and Sociology (1996). Additionally, he is formally certified in the Character and Competence Model through the Townsend Institute of Leadership and Counseling. Aaron also holds a Master of Arts in Organizational Leadership from Huntington University (2017), in which he graduated with a 4.0 completing literature review/thesis work on the relationship of leaders, employee behaviors, and organizational commitment.
GREG PUKLICZ, CMA®
Chief Financial Officer
With over 30 years of diversified financial, operational, development and executive management experience, Greg’s responsibilities include oversight of finance, accounting, legal, IT, business development and risk management.
Greg previously served as Executive Vice President & CFO for Exxir Capital LLC, an urban infill developer based in Dallas, Texas and before, as the Senior Vice President Finance & CFO for Mady Development Corporation, a diversified development and contracting company for 25 years.
With executive experience in acquisitions, financing, community management, real estate development and construction, Greg has directed and managed projects throughout Texas, Florida, Chicago, Croatia and Ontario – notably in retail, multifamily, single family subdivision and housing, office, high-rise and mid-rise condo, complex mixed-use projects and senior living.
Greg studied at University of Toronto-Trinity College, where he majored in Commerce and Economics (1984). Additionally, he is a Certified Management Accountant (CMA®), achieving certification from the Society of Management Accountants of Ontario in 1992.
JACKIE CALAWAY
Regional Vice President
Operations
Jackie Calaway, Regional Vice President of Operations, has 30+ years of experience directing operations for organizations within the senior living and long-term care industries. Jackie is a skilled communicator and teambuilder who mentors personnel, generates loyalty and leads staff to achieve excellence. She leverages sharp analytical acumen to evaluate processes and craft cost-effective solutions that drive efficiency, productivity and profitability.
Jackie has expertise in Operations Management, Strategic Planning, Business Development, Startups and Turnarounds, Process Improvement Regulatory Compliance, Quality Assurance, Customer Relations, Staff Training and Development, and Budgetary Management. Jackie specializes in Resident Care protocols and Regulatory Compliance. Jackie is a Registered Nurse licensed in Texas.
TRAVIS WICK
Regional Vice President
Operations
Travis brings over twenty years of management, operations and training experience to his role at 12 Oaks. Travis is part of the 12 Oaks Leadership Team and uses his experience and expertise to support property management operations in the areas of sales, training, facilities, licensing compliance and food service.
He specializes in our trademarked Symphony of Life® Memory Care programming, Sherpa CRM utilization, prospect-centered sales training and all aspects of dietary operations
Travis joined 12 Oaks in 2008 in the role of Dining Director at Prestonwood Court and has remained a valued 12 Oaks employee for 12 years. He has served in various leadership roles, most notably as Dining Director and Executive Director for independent, assisted living and memory care communities. He has demonstrated success with census, profitability, turnaround and team building.
Travis attended Johnson & Wales University receiving an associate degree in Culinary Arts. He holds certifications for Texas Assisted Living Manager and Texas Food Manager and he is an Instructor of the Texas Certified Assisted Living Management course and the Texas Food Manager’s Certification course.
MICHELLE GARRETT
Regional Vice President
Operations
Michelle brings over twenty years of management, operations and team building to her role at 12 Oaks. As Regional Vice President, Michelle uses her prior Solutions consulting experience and expertise to support property management operations in the areas of sales, training, and licensing compliance. She specializes in our trademarked Symphony of Life® memory care programming, Sherpa CRM utilization, prospect-centered sales training, and property operations.
She joined 12 Oaks in 2011 in the role of Executive Director at Corinthians Retirement Community and re-joined in 2015 as Executive Director at Prestonwood Court. In the interim, she worked as the Executive Director for an independent living community. She has served the industry in various capacities, most notably as an Executive Director for independent, assisted living and memory care communities. She has demonstrated success with turnaround and underperforming properties, increasing census and profitability.
Michelle attended the University of North Texas, receiving a bachelor’s degree in Criminal Justice. She holds certifications for Texas Assisted Living Manager and for Oklahoma’s Assisted Living Administrator.
LINDA GREEN
Vice President
Administration
Linda oversees the support staff for the operational function and office management at 12 Oaks Senior Living. In addition, Linda is the Executive Assistant to the CEO and COO and Personal Assistant to the CEO, while supporting the CFO in risk management for the company.
Linda worked for Allstate Insurance Company for 18 years as a staff accountant in their Reinsurance division in Chicago before moving to Dallas.
Linda began her career with 12 Oaks at one of their managed communities, filling several positional and leadership roles during her tenure. In 2004, Linda was recruited and hired as the Administrative Assistant at the 12 Oaks corporate office. Linda brings a unique set of skills to 12 Oaks with her background in risk management and her operations experience at a senior living community.
Linda attended Harper College and Roosevelt University in Chicago, Illinois.
KELLI SAWYER
Vice President
Accounting
Over 18 years ago, Kelli began her career with 12 Oaks Senior Living as the Business Office Manager at one of our managed Senior Housing communities. Previously, she held the same position at skilled nursing communities.
In 2006, she became Staff Accountant at the 12 Oaks Corporate office. Today Kelli’s responsibilities include oversight of all the Accounting staff and functions, Treasury and IT. Her specialty is financial reporting, SOX compliance, Yardi maintenance and implementation.
Kelli studied at Strayer University, where she earned Bachelor of Science degree in Accounting.
LISA MICHALSKY
Controller
Lisa is responsible for managing a team of accountants, the production of our client financial reports, and interfacing with external asset management. She served as a highly efficient corporate staff accountant for 12 Oaks prior to being promoted to Controller.
Lisa graduated with a master’s degree in accounting from Texas State University and came to 12 Oaks with 6 years of experience as a corporate auditor and CPA.
STEVE NGUYEN
Learning and Development Director
Steve Nguyen, Learning and Development Director, has over 15 years of experience as an Organizational Development Leader, bringing a wealth of expertise to 12 Oaks. He brings his learning & development and leadership development passion and skill set to administer and expand on 12 Oaks’ expansive learning and development programs to enable individuals and teams to acquire knowledge and skills to empower them to perform and grow in their current or aspirational future role at 12 Oaks.
Steve is also an Adjunct Professor at Southern Methodist University and teaches an Executive Leadership class to MBA students.
Steve lives in Richardson, Texas with his wife and precocious little daughter. He enjoys spending his quiet time reading books and listening to audiobooks. Steve earned a bachelor’s in philosophy, a master’s in counseling psychology, and a Ph.D. in industrial and organizational (I-O) psychology.
MELISSA LABOR, SPHR, SHRM-SCP
Chief People Officer
As Chief People Officer, Melissa brings a unique blend of collaboration, insightful perspectives, strategic thinking, and creative talents to align business and people needs. With an impressive 25+ year career in commercial real estate, manufacturing, and retail, combined with a people-first approach, Melissa has a passion for creating thriving environments for employees and communities. A part of the C-Suite, Melissa works to create and enhance people strategies, training and onboarding and employee experiences, fostering a sense of connection, empowerment, and respect at 12 Oaks. Melissa aims to instill values and a strong culture throughout every community, regardless of location, leaving a lasting impact.
Previously serving as Head of Talent at Amherst Holdings and CHRO at Granite Properties, Melissa excelled as a strategic partner, driving growth and business priorities while ensuring rewarding employee experiences. Her responsibilities included talent acquisition, learning and development, HR business partnerships, onboarding, employee engagement, performance management, succession planning, recognition, and DEIB initiatives. Melissa is also the Founder and Chief Thought Leader of Bespoke – People and Culture Strategies, where she has successfully transformed companies and leaders to create thriving workforce cultures and environments through customized approaches.
Melissa is “Dare to Lead” trained in guiding and developing leaders to be brave and create environments for courageous cultures. She is a certified Senior Professional of Human Resources (SPHR) through the HRCI, a Senior Certified HR Professional (SHRM-SCP) through SHRM and certified TalentSmart Emotional Intelligence facilitator. She has participated in the Zappos Culture Bootcamp, Southwest Airlines Culture Connection and the Coaches Training Institute programs. Her contributions to the Dallas business community have been recognized by her peers through nominations for Ogletree Deakins HR Professional of the Year and Dallas HR Executive of the Year.
Melissa holds a Bachelor of Business Administration, Human Resource Management from the University of Central Oklahoma. In her free time, Melissa enjoys reading and listening to live music.
A strong proponent of culture and people as a driving force in attaining results, Melissa’s experience and expertise perfectly compliment the mission of 12 Oaks.
MARCUS VAN AMERINGEN
Vice President of Business Development
Marcus is a senior housing acquisition specialist bringing his 25+ years of expertise in driving investment strategy and creating value through direct oversight of property operations, leasing and capital deployment to the 12 Oaks team. Having served in several senior leadership roles integrating acquisitions, business intel, operations and marketing, Marcus offers a balanced scorecard approach to the business development of 12 Oaks.
Marcus most recently served as Senior Vice President of Acquisitions with Lloyd Jones, LLC, a Miami-based multifamily and senior housing firm. There, he oversaw, negotiated and managed all senior housing deals; led the financial analysis and underwriting process; conducted market research and due diligence; prepared presentations to the investment committee; structured deal financing; and interfaced with the COO on operational strategies and market intelligence pre- and post-acquisition. Throughout his tenure, he brought numerous off-market deals and portfolios (opportunistic, value-add and core plus) to the table.
Prior to that position, he was Principal of Marcus & Associates Senior Living, LLC, underwriting three portfolios and 20+ one-offs for acquisition.
He was Vice President of Independent & Assisted Living for Ethica Health & Retirement Communities, managing a number of properties.
Prior to that, Marcus opened the Seniors Housing Investment Sales Division at the Atlanta office of Colliers International.
Marcus earned a Bachelor of Arts Degree in History and Music from the University of Auckland, then went on to earn his Master of Business Administration in Marketing Management from Vanderbilt University.
LORI JONES
Chief Operating Officer
Chief Clinical Officer
A Registered Nurse, Lori brings extensive senior living experience to her role of Chief Operating Officer. She leads a team of regional managers and operational support staff in maintaining the operational and financial aspects of communities managed by 12 Oaks Senior Living communities.
Lori started her career in senior living as a Registered Nurse, spending her first seven years in the industry as a Director of Nursing. She then transitioned to operations. Prior to joining the 12 Oaks team, Lori was on the team at Holiday Retirement for 10 years. Most recently, she served as Regional Director for 15 of their communities in Washington, Idaho, Montana and Hawaii. She also held several leadership roles within Holiday Retirement, developing and launching their home care division, and leading their assisted living division, Spectrum, through sales.
A strong proponent of culture as a driving force in attaining results, Lori is poised to elevate 12 Oaks Senior Living’s already strong commitment to culture development and nurturing
MARLENE GARCIA
Human Resource Generalist
Since starting with 12 Oaks in 2016, Marlene has held a variety of roles including at the community and Operations Coordinator at the home office. In 2018, Marlene joined the Human Resources team as a Talent Acquisition Coordinator and has implemented and grown the centralized recruiting function into the success it is today.
JIM BECK
ERIKA ROBLEDO
Human Resource Manager
Since starting with 12 Oaks Senior Living in 1999, Erika has held a variety of roles including Business Office Manager at one of our senior living communities. In 2014, she became a Human Resource Generalist at the 12 Oaks Corporate office. Erika has exhibited leadership skills by ably stepping up during the vacancy of the HR Manager to capably fill this role.
Today Erika’s responsibilities include oversight of all the Human Resource staff and functions, employee relations, benefits and training. Erika studied at Texas Woman’s University, where she earned a Bachelor of Business Administration (BBA) in Human Resource Management.
PAUL WANG
Vice President
Asset Management
Paul Wang, Vice President of Asset Management, brings over 12 years of experience in asset management, financial and operational reporting, deal and portfolio underwriting, modeling, due diligence and transaction management to his role at 12 Oaks. Part of the 12 Oaks Leadership Team, Paul uses his experience and expertise to ensure our portfolio of quality communities is performing at the highest level possible.
Prior to joining 12 Oaks, Paul held various Asset Management roles. Most recently, Paul served as Senior Financial Analyst – Healthcare and Alternative RE Assets at Newmark. He also held leadership roles within Eclipse Senior Living and Silverstone Senior Living, ensuring financial and operational success.
Paul studied at Tarleton State University, earning a Bachelor of Science in Economics with a minor in Spanish and International Studies. Additionally, Paul holds a Master of Science in Finance and MBA from The University of Texas at Dallas.
LYDIA ROBERTSON
Regional Vice President
Operations
Lydia Robertson, Regional Vice President of Operations, has 25+ years of experience in property management, effectively managing lease up, independent senior living, student housing, and conventional market rate assets in diverse markets. Lydia is a strong leader with successful team building experience and leadership by example. Lydia has analytical expertise coupled with organizational diagnosis to design infrastructure for streamlined operations and enhanced productivity.
Prior to joining 12 Oaks Senior Living, Lydia served as a Regional Vice President at Holiday Retirement. While at Holiday Retirement, Lydia managed a robust portfolio of assets, ensuring that all operational, sales, and financial performance of each asset aligned with company objectives and expectations. Lydia has demonstrated success in retention, revenue gain, increasing census and profitability of assets. Additionally, Lydia holds a Texas Assisted Living Certification. Lydia enjoys Tae Kwon Do and spending time with her son and daughter.
CHASE THOMAS
Regional Vice President
Operations
Chase Thomas, Regional Vice President of Operations, brings over 16 years of experience in operations healthcare, management, and hospitality to his role at 12 Oaks Senior Living. As Regional Vice President, Chase uses his prior operations and management experience to support his portfolio of communities in all areas of business. Chase oversees all operational, sales, and financial performances of communities, ensuring they are aligned with 12 Oaks expectations.
Prior to joining 12 Oaks, Chase served as a Regional Director of Operations at Enlivant Senior Living. At Enlivant, Chase was responsible for overseeing financial P&P development for a number of assisted living communities in East Texas and Louisiana. Additionally, Chase was responsible for hiring, training, and monitoring of all new employees in the region.
Chase attended the University of North Texas, receiving a Bachelor’s Degree in Psychology. Chase also holds an MBA in Healthcare Management from Western Governors University.
DAVID ENSOR
Vice President
Sales & Marketing
David brings over 20 years of senior living and sales experience to his role at 12 Oaks Senior Living. Part of the 12 Oaks Leadership Team, David is responsible for driving all sales and marketing efforts.
Prior to joining 12 Oaks, David held sales roles at Pegasus Senior Living and Holiday Retirement. Most recently, David served as the Division Manager at Full Spectrum Search Group, an executive recruiting firm specializing in recruiting executive level talent in the senior living industry.
REBECCA CLINE
Finance Manager
Rebecca is responsible for financial reporting, budgeting, and financial accounting at 12 Oaks Senior Living. Rebecca served as a highly efficient corporate staff accountant for 12 Oaks for five years prior to being promoted to Finance Manager in April 2023.
Rebecca completed her Masters in Business Administration at University of Arizona, Global Campus in February 2022.
SHANTEL ARROWOOD
Regional Vice President
Operations
Shantel Arrowood, Regional Vice President of Operations, is a proven, relationship driven leader devoted to enabling seniors to live their best lives. At 12 Oaks Senior Living, Shantel oversees all operational, sales, and financial performances of communities, ensuring they are aligned with 12 Oaks expectations. Previously a Regional Vice President at Enlivant Senior Living, Shantel uses her prior operations and management experience to support her portfolio of communities.
Shantel attended Sam Houston State University, receiving both a Bachelor of Science in Health Education and a Master of Arts in Health Education.
STACEY BAGLEY
Talent Acquisition Supervisor
Stacey is a hands-on Talent Acquisition Supervisor with 10 years of progressive experience augmented by a background in sales and business administration. At 12 Oaks, Stacey is responsible for Initiating and leading talent acquisitions efforts including full life cycle recruiting, developing and executing a broad-based sourcing strategy, and ultimately delivering a viable talent pipeline for the business. Stacey tracks and reports on key metrics, driving process improvements, leading recruiting and HR effectiveness initiatives and building a strong relationship with functional business leaders and hiring managers.
Prior to joining 12 Oaks, Stacey was a Human Resource Coordinator for CECO Environmental Corporation, as well as a Human Resource Manager in various senior living and healthcare communities. Stacey is friendly and personable professionalism and ability to effectively collaborate with others aiming for a positive change. Committed to ensure department operations run smoothly and deliver maximum value to the organization.