12 Oaks Consulting Services
12 Oaks offers a variety of solutions developed specifically for the optimal business performance of a senior living community.
Meet our Consulting Team
SUSAN CAMACHO
Consultant
12 Oaks Solutions
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NATALIE KUNKEL
Consultant
12 Oaks Solutions
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Marketing and Leasing
Let our Prospect-Centered approach to marketing and leasing help you stand out from the competition. Our consultants breathe life into stagnant or nonexistent marketing and leasing programs. We have an industry-proven track record of transforming underperforming senior living properties.
Memory Care
Working with dementia and Alzheimer’s professionals, we created a unique memory care program that enhances and enriches the lives of our memory care residents.
Interim or Contract Employment
The right people are essential to the success of your senior living community. We can temporarily fill open positions, helping your properties stay viable in the marketplace while you take the time to hire the correct candidate.
Training and Development
Our training and development programs build team strength, improve employee performance and morale, increase productivity and create consistency. Moreover, it shows your employees and clients that you care, which attracts more recruits and residents.
Dining and Culinary
Dining and Culinary departments are miniature restaurants within a senior living community. They require qualified specialists to operate them, which are not always available or financially possible. Let ours help you make every meal more than memorable.
Licensing and Certification
Whether you are a start-up or seasoned community, we will help guide you through the maze of paperwork and requirements. We offer comprehensive services including licensure consulting, pre-construction consultation, construction consultation, pre-survey inspections, post-survey compliance and plans of correction.
Financial Services
Financial Services can make a difference in every aspect of your community. From operational analysis and financial review to expense reduction review and budget creation, we can make a positive financial impact on your bottom line.
Let’s Talk
Contact us today to learn how our approach to senior living property management can deliver the quality, continuity, value and culture you’ve been looking for.
Schekesia Meadough, MSN-Ed, RN, CDP®
Clinical Risk Management Director
With a 20-year career in healthcare and senior housing clinical leadership, including a state surveyor role in Texas, Schekesia brings her expertise to 12 Oaks Senior Living as Clinical Risk Management Director.
With immense experience and competencies, Schekesia strengthens 12 Oaks’ ability to provide strategic oversight and enhanced care protocols for its managed senior living communities.
Prior to joining 12 Oaks, Schekesia served as Vice President of Quality and Clinical Operations for a senior housing company in Michigan with oversight for 60 communities in multiple states. She implemented an EHR platform transitioning all communities to this platform, a Remote Patient Monitoring Program (RPM) for their Independent Living communities, as well as resident care protocols, guidelines and educational programs dealing with infection control. Communities achieved 100% deficiency-free surveys in Illinois, Michigan and New Hampshire under her leadership.
Previously, she was Vice President of Health and Wellness for a national Memory Care provider. She also led educational initiatives for Kaplan Higher Education at the Texas School of Business in Houston.
Schekesia has participated in the Argentum Clinical Quality Executive Roundtable (2015 – present) and the Argentum COVID-19 Vaccine Roundtable. She is active with the Texas Assisted Living Association (TALA) and a member of the American Nurses Association and Texas Nurses Association.
A registered nurse, Schekesia holds both a bachelor’s and master’s degree in Nursing and is a Certified Dementia Practitioner (CDP®). She is currently pursuing a doctorate degree in Nursing Practice with an emphasis on Executive Leadership.
MICHELLE GARRETT
Regional Vice President– 12 Oaks Solutions
Michelle brings over twenty years of management, operations and team building to her role at 12 Oaks. As Regional Vice President for 12 Oaks Solutions, Michelle uses her experience and expertise to support property management operations in the areas of sales, training, and licensing compliance. She specializes in our trademarked Symphony of Life® Memory Care programming, Sherpa CRM utilization, prospect-centered sales training and property operations.
She joined 12 Oaks in 2011 in the role of Executive Director at Corinthian Retirement Community and re-joined in 2015 as Executive Director at Prestonwood Court. In the interim, she worked as the Executive Director for an independent living community. She has served the industry in various capacities, most notably as an Executive Director for independent, assisted living and memory care communities. She has demonstrated success with turnaround and underperforming properties, increasing census and profitability.
Michelle attended the University of North Texas, receiving a bachelor’s degree in Criminal Justice. She holds certifications for Texas Assisted Living Manager and for Oklahoma’s Assisted Living Administrator.
Jim Beck
Regional Facilities Manager
With 30 years of construction, management, operations, and training experience, Jim serves as Regional Facilities Manager at 12 Oaks Senior Living.
EILLEEN ALDRIDGE
Vice President – 12 Oaks Solutions
Eilleen has more than 20 years of management, operations and team-building experience in her various roles during her career at 12 Oaks Senior Living. As Vice President – 12 Oaks Solutions, Eilleen is responsible for managing a team of consultants and setting the strategic direction for the division.
As a consultant for 12 Oaks Solutions, she used her experience and expertise to support property management operations in the areas of sales, marketing, leasing, CRM training and sales support, and worked with communities and third-party experts in producing marketing materials that included print and social media. She specialized in the 12 Oaks’ trademarked Symphony of Life® Memory Care programming, Sherpa CRM utilization, prospect-centered sales training, and property operations.
Eilleen joined 12 Oaks in 1999 in the role of activities assistant at Caruth Haven Court, quickly advancing and successfully taking on leadership roles at various 12 Oaks-managed communities. She served as a marketing director and an Executive Director for assisted living and memory care communities before joining the Solutions team, where she has had the opportunity to transition several communities and help build and strengthen teams. Eilleen has demonstrated success with increasing census to capacity, ensuring profitability and reputation management. Eilleen is a certified assisted living manager and has a certification from The University of Texas at Arlington in gerontology.
SHELIA CARWILE
Consultant – 12 Oaks Solutions
As the newest member of our team, Shelia brings over a decade of management, team leadership and training experience to her role at 12 Oaks. As a Consultant for 12 Oaks Solutions, Shelia uses her experience and expertise to support property management operations in the areas of memory care, training, and compliance. She specializes in implementing our trademarked Symphony of Life® Memory Care programming, enhancing employee performance and revising operational and training manuals for our communities.
She joined 12 Oaks in 2020 after previously serving the senior living industry in various capacities, including Executive Director, Operations Specialist, and most notably, various regional roles. She has demonstrated success with team building, regulation compliance and program implementation.
Shelia attended Troy University, receiving a bachelor’s degree in Psychology. She holds certifications for Texas Assisted Living Administrator License and Hospice Administrator.
BRUCE BUCHER
Consultant – 12 Oaks Solutions
Bruce Bucher, 12 Oaks Solutions Consultant, Bruce brings more than 30 years of successful experience in hospitality and senior living to the 12 Oaks team. Bruce’s responsibilities include operational oversight of multiple communities, budget development, sales and marketing plan execution, and coordination with multiple ownership entities.
Bruce previously served in both Executive Director and Regional Vice President roles with Life Care Centers of America, a national provider of retirement, assisted living and skilled nursing centers; Leisure Care, a national retirement and assisted living provider; and Senior Lifestyle Corporation, where he was the Executive Director of their flagship Heritage Tradition community in Sun City West, AZ. Bruce has managed diverse projects in 10 Western states from large community campuses to small assisted and memory care communities.
Bruce has an associate degree in Public Service from the University of Toledo, along with a bachelor’s degree in Business Administration from Madison University.
Susan Camacho
Consultant – 12 Oaks Solutions
Susan brings over thirteen years of sales, leasing and team development to her role at 12 Oaks. As a consultant for 12 Oaks Solutions, Susan uses her experience and expertise to support property management operations in the areas of sales, marketing, leasing, CRM training and sales support, also working with communities and third-party experts in producing marketing material which would include print and social media. She specializes in our trademarked Symphony of Life® Memory Care programming, Sherpa CRM utilization and training, prospect-centered sales training, and event planning.
She joined 12 Oaks in 2015 in the role of Marketing Director at MacArthur Hills and has remained a valued 12 Oaks Employee for seven years, quickly being recognized for her ability to drive census and make heartfelt connections. She has taken on several challenges, most notably launching a luxury senior living community in north Texas and turning around a census challenged community enabling its sale and profitability for its owners.
Susan has attended Cal State Hayward Business School and has an associate degree in Business with a minor in Real Estate from Chabot College. She holds certifications in Sherpa and Dementia training by the Alzheimer’s Association®.
Natalie Kunkel
Consultant – 12 Oaks Solutions
Natalie brings more than 25 years of memory care development, training and support to her role at 12 Oaks. Complementing her memory care expertise is more than 15 years of experience in sales, training, and operations in senior living.
As a 12 Oaks Solutions consultant, Natalie supports property management operations in the areas of sales, CRM training, marketing plan execution, and training and support for memory care programs.
Prior to joining the 12 Oaks Solutions team, Natalie served as a Program Director, Executive Director, and Operations Director. She has provided operational and engagement support in multisite senior living organizations across 12 states.
With a passion for senior living, Natalie inspires joy in those she serves. From helping seniors find their perfect homes to supporting thriving teams and teaching care associates how to embrace the journey of dementia, she strives to make a positive impact in every interaction.
Natalie holds a Bachelor of Science degree in Therapeutic Recreation and Human Biology. She is a Certified Therapeutic Recreation Specialist® and Certified Dementia Practitioner®.
Amy Hoster
Consultant – 12 Oaks Solutions
Amy is an accomplished and compassionate professional bringing with her more than three decades of professional experience in directing sales, marketing, and business development initiatives in the senior housing. Amy has a passion and experience for helping the elderly, this fuels her daily drive to help as many seniors as she can live lives of purpose and fulfillment. She tries to apply a service-oriented approach to all she does and is devoted to making the lives of our seniors the best they can be.
Amy received her bachelor’s degree in Business Management – Sales and Marketing, she is also a Licensed Manager in the State of Arizona. Amy has held a variety of positions in the senior care industry from Executive Director to Regional Director of Sales for a variety of companies.
Jayme Tapia
Consultant – 12 Oaks Solutions
Jayme brings over a decade of combined experience in senior housing, multifamily housing, new developments and restaurant. Her focus has been in management and sales and marketing. She also has clinical and educational experience in Speech Language Pathology. In senior housing, Jayme has specialized in sales and marketing. She has experience in multi-community oversight, lease ups, development and mentoring sales and marketing directors. Jayme’s passion is to foster an environment for seniors to thrive coupled with ownership success and profitability. She is a graduate of West Texas A&M University.
Scott Grant
Consultant – 12 Oaks Solutions
Scott brings over 17 years of Hospice and Senior Living experience to 12 Oaks Solutions. A Licensed Vocational Nurse, Scott began his career as a Sales Manager for a hospice community in Bedford, Texas. Holding various leadership roles at senior living and hospice companies, Scott joined 12 Oaks Solutions as a Consultant in 2023.
Scott is a key member of our 12 Oaks Solutions team, and he is committed to the quality improvement of senior living.